Services & Support

Best in class services and support offerings

SwiftTest provides outstanding customer support, professional services and education services.  Our professionals have the expertise to make networked storage testing simple and cost effective. And thanks to their dedication, we have a 100% customer renewal rate every year!

Education Offerings

The education component of SwiftTest services helps customers perform test development, test execution, results analysis, troubleshooting, and test automation. Hands-on training means better test results faster, thanks to optimum use of the SwiftTest tools.

QuickStart 3-Day Training

The QuickStart training is for new customers who want to accelerate the integration of SwiftTest products into their testing process. Students will gain a basic understanding of the SwiftTest appliance and the Test Development Environment (TDE) as well as begin working with tests.

The 3-day onsite program includes classroom-style training on test development, test execution, results analysis, troubleshooting, and automation (including labs).

Training objectives include having the ability to:

• Run test in the SwiftTest product,
• Develop new tests, and
• Convert any desired test suites into the SwiftTest product.

The QuickStart training is designed for up to 10 participants.

“One of the biggest benefits of using SwiftTest is the ability to automate, with error detection and flagging. For a single test case, we find at least a 10x improvement — 10–15 minutes compared to half a day or more.”

— John Bothe, Chief Architect, Exinda

Custom Training

SwiftTest offers custom training classes from basic to advanced testing topics. Custom trainings are offered in flexible time increments — ideal for customers who can’t dedicate a block of training days away from their busy schedules.

Professional Services

SwiftTest offers professional services for existing customers. For QA and development teams needing custom tests, SwiftTest writes tests according to individual requirements. Professional services also include test conversion and test tuning for the customer’s specific environment.

Test Creation

SwiftTest will develop tests specifically for customers’ device(s) under test. We also automate tests and integrate them into your automation framework. We can create a full range of tests including:

•    Functional,
•    Load / Stress, and
•    Performance / benchmarking.

Test Conversion

SwiftTest offers test conversions for customers who want to convert and run their existing suite of tests in the SwiftTest environment. We analyze the existing test suite, develop equivalent tests, and integrate them into the automation framework.

Test Tuning

Test tuning services are available for customers running tests in the SwiftTest environment, but not generating the needed load. SwiftTest experts analyze the tests and implement improvements to more effectively stress the device(s) under test. Test tuning discovers the true product performance limits in the most effective and efficient way possible.

Testing Services

For companies who don’t own a SwiftTest solution, yet need a networked storage system evaluation, we offer testing services.

The offering is ideal for validating a storage purchase or understanding the capacities of an existing storage system; and especially useful for companies who don’t possess storage testing expertise. SwiftTest develops the test plan, executes the tests, and delivers a report with detailed analysis and recommendations.

SwiftTest Professional Services are custom quoted — we’ll create the right mix of services, tailored to our customers’ needs.